Case Studies

Real Results, Real Impact

See how we have helped businesses transform their operations with AI automation, custom software, and digital strategy.

FinTechPayFlow Solutions

AI Customer Support Agent Handles 80% of Tickets Autonomously

!The Challenge

PayFlow was handling 5,000+ support tickets per month with a team of 12 agents. Response times averaged 4+ hours, and costs were growing linearly with ticket volume. They needed a scalable solution without hiring 10 more agents.

Our Solution

We deployed an autonomous AI support agent with persistent memory, knowledge base integration, and human-in-the-loop escalation. The agent handles L1 and L2 support, billing inquiries, and technical troubleshooting autonomously — escalating only complex edge cases to human agents.

80%

Tickets Resolved Autonomously

2.3 seconds

Avg Response Time

62%

Monthly Support Cost Reduction

94.2%

Customer Satisfaction Score

RudraX built an AI support agent that handles 80% of our tickets autonomously. Support costs dropped 60% in 3 months.

RM

Rahul Mehta

CTO, PayFlow Solutions

SaaS / MartechBrandVista

GEO Strategy Drives 25% of Traffic from AI Citations

!The Challenge

BrandVista, a fast-growing marketing analytics SaaS company, was heavily reliant on Google organic traffic. As AI-powered search tools like ChatGPT, Gemini, and Perplexity gained adoption, they noticed their brand was rarely cited in AI-generated answers — missing a rapidly growing traffic channel.

Our Solution

We implemented a comprehensive GEO (Generative Engine Optimization) strategy: structured data markup, AI-friendly content formatting, citation-worthy authoritative content creation, and technical optimization for LLM crawlers. We also enhanced their traditional SEO to ensure cross-channel dominance.

340%

AI Citation Growth

25% of total

Traffic from AI Sources

45%

Organic Search Traffic Increase

3 weeks

Time to First AI Citation

The GEO optimization service put our brand in ChatGPT and Gemini citations. Organic traffic from AI sources is now 25% of total.

PS

Priya Sharma

Head of Marketing, BrandVista

ManufacturingApex Manufacturing

Custom ERP with AI Modules Delivered in 8 Weeks

!The Challenge

Apex Manufacturing, a mid-size production company, was running on spreadsheets and legacy software. They needed a custom ERP system with AI-powered inventory forecasting, production scheduling, and quality control monitoring — but could not afford the 6-12 month timelines of traditional ERP vendors.

Our Solution

We built a complete web + mobile ERP platform with: AI inventory forecasting using historical data and seasonal patterns, automated production scheduling with real-time bottleneck detection, quality control dashboards with anomaly alerts, and role-based access for factory floor workers, managers, and executives.

8 weeks

Delivery Time

99.2%

Inventory Accuracy Improvement

28%

Production Efficiency Gain

90%

Manual Data Entry Eliminated

We needed a custom ERP with AI modules. RudraX delivered the web app, mobile app, and autonomous reporting agents in 8 weeks.

AG

Amit Gupta

Director, Apex Manufacturing

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